The problem with the audio on the Touch Pro 2 can be fixed by changing the way the phone is receiving and sending data. Apparently the Touch Pro 2 is defaulted to compress the data it sends and receives. The instructions to change this setting for Sprint are below. It may be the same for other carriers. I hope this helps!


To fix the audio error on the Touch Pro 2 you will need to select Settings and then select Comm Manager. You will then need to select the Data Connection option at the bottom. You should then chose the Advanced option and then Select Networks. This should take you to the Network Management page where you will see two drop down boxes. The top box should have the name of your cellular service provider. Mine says Sprint. You should choose Edit under the first box. This should take you to the modem for your cellular connection. Chose Edit then Next and Next again. You should now be on the network login page and Advanced should be at the bottom. Choose Advanced and you are now in the TCP/IP setting. You now need to uncheck Use Software Compression and Use IP Header Compression. Click OK at the top right hand corner of the page and then Finish. The phone will then ask if you want to save the setting and you need to choose yes. Now restart your phone and the audio should be fixed.